All sales are final and non-refundable.

You can always contact us for any questions at bootownsgamesandhobbies@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Due to the ever constant changes in pricing, we do not accept returns on singles.

Unfortunately, we cannot accept returns on gift cards.

Preorders

Payment, or contact about intent to pay, is required for all preorders at the time of order.  All preorders sales are final and non-refundable.

Refunds
Once a return is approved, you’ll be automatically refunded on your original payment method. Other refunds will be handled on a case by case basis. Refunds to credit cards may take up to 5 business days to process depending on your financial institution.

 Restocking Fee Policy
A 10% restocking fee will be applied under any or all of the following circumstances:

• The order was cancelled for reasons other than our error (e.g., buyer’s remorse, incorrect order by customer)
• The order has already been prepared and a "ready for pickup" email was sent.